Frequently Asked Questions about Funding Central

Subscription

Do I have to pay to use Funding Central?

Access to Funding Central is free for smaller organisations, we provide low cost access to larger organisations and indvidual users.

We have three subscription bands:

  • Free access for organisations with an annual income of under £100,000
  • £100 plus VAT for organisations with an annual income of over £100,000
  • £50 plus VAT for individual users - such as a freelancer or consultant.

See our guide to subscription types

Does this include receiving your weekly funding newsletter?

Yes.

What else is included in the subscription?

  • Daily updated and comprehensive database of grants, contact and loan finance opportunities
  • The latest funding news
  • Personalised and tailored newsletter
  • Practical tools and resources exploring funding streams and sustainability
  • Partner Zone access to search for potential organisations to collaborate with
  • Free event listings on our website and newsletter
  • Notice board of news, deadlines, events and jobs.

How many logins do I get with an organisational subscription

An organisational subscription includes unlimited logins - allowing anyone from your organisation to create accounts to use Funding Central.

How and when do I pay?

You need to pay for a subscription online when you activate an existing account or register on Funding Central. We use Sage Pay for secure online payments. We will email you a VAT invoice.

Can I pay by invoice?

We are set up to take online payments as this enables us to keep subscription costs down for the user. But if you are unable to pay online please get in touch.

How long does my subscription last? How do I renew my subscription?

A subscription lasts for one year. We will send you an email two weeks before your subscription is due to end so you can renew it.

Your subscription will end automatically after one year. So no money will be taken unless you chose to renew.

My organisation is not registered in England is Funding Central for me?

Funding Central lists funding and finance opportunities for charities, voluntary organisations and social enterprises that are registered in England. If you are registered outside England try:

My postcode isn't recognised

Our registration form automatically checks a postcode against a list we get from Royal Mail. Sometimes postcodes can be missing from this list, either because they are relatively new or because they have been missed off from the data collection.

You'll need to put in a different postcode to register - this could be your home postcode, local library or town hall. The postcode does not have to match up to the rest of your address.

We ask for a postcode when you register due to the nature of our work which limits the scope of Funding Central to organisations registered in England. Your postcode does not affect the location of your funding searches which is set by another field in the registration form.

If you are paying for your subscription once you get to step two of our registration form you will need to update your postcode here to the address that your credit or debit card is registered to.

About Funding Central

My organisation is registered outside of England can I still register?

NCVO supports the voluntary sector in England. Funding Central lists funding opportunities for organisations registered in England. If you are registered outside England try:

I am looking for funding for an individual. Where do I start?

Funding Central does not include funding for individuals but for voluntary and community organisations.

Can schools search for funding on Funding Central?

Funding Central is for all of civil society organisations so schools can use the website. When registering you can either select independent school or you may also want to register the school PTA or PTS.

Does Funding Central cover international funding?

Yes, we list local national and international funding opportunities available for charities, voluntary organisations and social enterprises registered in England.

Already have an account

Adding more user accounts to an organisation

All organisational subscriptions allow an unlimited number of people from that organisation to register and use Funding Central.

  • New users to the site will need to register on the site
  • When you get to the organisation section of the registration form start to type in the name of your organisation then select it when it appears
  • Then hit the next button to link your new account to your organisational subscription.

Register on Funding Central

If you are registering for a colleague make sure you log out of your account first otherwise you won't be able to see the registration form.

The wrong organisation appears in my profile

If you have moved to a new organisation you can update the organisation linked to your account through your profile. You might need to register your new organisation on Funding Central and set up a new subscription.

I’ve forgotten my password

Follow the instructions on the site to reset your password Forgotten password

Using Funding Central

How do I stay logged in?

You need to be logged into your account to access Funding Central. If your web browser does not automatically keep you logged in to your account

  • Check your web browser settings is remembering your passwords. In the options setting you might need to allow cookies - to remember your password.
  • Check that your default web browser that opens from your email account is also logged in to Funding Central.
  • If you view your newsletter on your phone you'll also need to update that browser.

I am having trouble accessing my account. What can I do?

If you have forgotten your password click the forgotten my password link on the top right of each page and you will be sent a reminder to the email address you registered with.

If you have cut and pasted in an email address or password check if any spaces have been included and delete them.

If you are still having other login difficulties please get in touch with us.

Funders

I'm a funder, how do I add a fund to the site or update existing funds?

If your fund is new to Funding Central please complete our Fund Information Template & FAQs and email it to us fundingcentralhelp@ncvo.org.uk.

If you would like to make changes to an existing fund get in touch fundingcentralhelp@ncvo.org.uk.

What about the Funder Zone?

The Funder Zone is an exclusive area of the site for grant funders, public sector commissioners and loan providers who provide funding to voluntary and community organisations, charities and social enterprises.

Through the Funder Zone you can:

  • Request to edit and add new information about your opportunities
  • View activity on Funding Central that relates to your programmes
  • Share information, hints and tips about your programmes
  • View user comments
  • Promote your events.

To access the Funder Zone you will need to subscribe to Funding Central.

About the changes

Why did you add subscription?

Funding Central is unique, providing access to information on thousands of grants, contracts and loan finance opportunities from local, national and EU funding sources all in one place.

NCVO developed Funding Central to help support charities, voluntary organisations and social enterprises to secure funding for their work and explore sustainable income strategies.

We delivered Funding Central for seven years under contract from the Cabinet Office. Cabinet Office funding ended on March 31 2016.

NCVO recognise the vital importance of Funding Central to the voluntary sector and are committed to continuing it. But to keep Funding Central running we need to replace the Cabinet Office funding. So we developed a new subscription based business model to keep Funding Central sustainable whilst keeping it accessible to as many organisations as possible.

How do you use subscription fees?

The money raised from subscriptions directly funds the ongoing delivery of Funding Central to ensure we maintain the high quality of data and website functionality. This includes the running and maintenance of the site, the research, collection, and presentation of funding information.