Frequently Asked Questions about Funding Central

Subscription

Funding Central will close on March 31 2021

You can still subscribe to use Funding Central up until the date.

Fees:

  • Free access for organisations with an annual income of under £100,000
  • £20 plus VAT for organisations with an annual income of over £100,000
  • £10 plus VAT for individual users - such as a freelancer or consultant.

See our guide to subscription types

What is included in the subscription?

  • Daily updated and comprehensive database of grants and social investment opportunities
  • The latest funding news
  • Personalised and tailored newsletter
  • Practical tools and resources exploring funding streams and sustainability
  • Partner Zone access to search for potential organisations to collaborate with
  • Free event listings on our website and newsletter
  • Notice board of news, deadlines, events and jobs
  • Unlimited logins for your organisation

Can I still pay by invoice?

We are no longer processing payments by invoice. This is so we can focus on ensuring that all our users are supported during this transition period. We apologise for any inconvenience.

Why is Funding Central closing?

NCVO has been working on a new strategic direction, helped by people from over a thousand organisations who shared their views on the future for charities and volunteering. During this work, the emergence of covid-19 has fundamentally impacted the world around us.

Our challenge now at NCVO is to do everything we can to support, shout about, and stand alongside those who make a difference. We must focus on making the biggest impact by working collaboratively across the sector and recognising where services can be provided by organisations better placed to do so.

We know securing funding for your organisation is essential for you to provide the services you do. Through work with partner organisations across the sector we are confident that alternative resources will be available for you. This will allow us to continue to provide and grow our online practical tips and step-by-step guides on how to find the money you need for your community group, organisation or charity.

Where can I search for Funding after March 31 2021?

My Funding Central

We are really pleased that our technical partners, Idox, are investing in one of their existing platforms to offer an alternative solution to smaller organisations with an annual income below £1m.

My Funding Central will be a new database of grant funding and social investment sources. This service will be available to organisations with an annual income below £1m and will be free for organisations under £30k.

More information will soon be available here

Funds Online

Funds Online – the online funding database from the Directory of Social Change (DSC) – will help you discover funding opportunities suited to your organisation’s needs so you can plan ahead for the rest of 2021. With Funds Online you can access 8,000 funders giving over £8 billion, all at the click of a button.

Find out more here.

Already have an account

Funding Central will close on 31 March 2021

You can continue to use your account, and access resources on the site as normal.

What shall I do if my subscription expires before 31 March?

If your subscription expire before March 31 you are welcome to renew it at a nominal fee for the remainder of the time that the service is available.

  • For organisations with an annual income over £100,000 per annum this will cost £20 + VAT
  • For individual subscribers this will cost £10 + VAT

What shall I do if my subscription expires after 31 March?

If your subscription expires anytime from 1 April 2021 you will contacted about your refund. This will be paid on a pro rata basis onto the card, or into the bank account you used to pay us. You will receive this by 31 March 2021.

If you know that your payment details have changed please let us know as soon as possible by emailing fundingcentralhelp@ncvo.org.uk with ‘change of bank details’ as your heading.

Can I still pay by invoice?

We are no longer processing payments by invoice. This is so we can focus on ensuring that all our users are supported during this transition period. We apologies for any inconvenience.

Where can I search for Funding after March 31 2021?

My Funding Central

We are really pleased that our technical partners, Idox, are investing in one of their existing platforms to offer an alternative solution to smaller organisations with an annual income below £1m.

My Funding Central will be a new database of grant funding and social investment sources. This service will be available to organisations with an annual income below £1m and will be free for organisations under £30k.

More information will soon be available here

Funds Online

Funds Online – the online funding database from the Directory of Social Change (DSC) – will help you discover funding opportunities suited to your organisation’s needs so you can plan ahead for the rest of 2021. With Funds Online you can access 8,000 funders giving over £8 billion, all at the click of a button.

Find out more here.

Using Funding Central

How do I stay logged in?

You need to be logged into your account to access Funding Central. If your web browser does not automatically keep you logged in to your account

  • Check your web browser settings is remembering your passwords. In the options setting you might need to allow cookies - to remember your password.
  • Check that your default web browser that opens from your email account is also logged in to Funding Central.
  • If you view your newsletter on your phone you'll also need to update that browser.

I am having trouble accessing my account. What can I do?

If you have forgotten your password click the forgotten my password link on the top right of each page and you will be sent a reminder to the email address you registered with.

If you have cut and pasted in an email address or password check if any spaces have been included and delete them.

If you are still having other login difficulties please get in touch with us.

My postcode isn't recognised

Our registration form automatically checks a postcode against a list we get from Royal Mail. Sometimes postcodes can be missing from this list, either because they are relatively new or because they have been missed off from the data collection.

You'll need to put in a different postcode to register - this could be your home postcode, local library or town hall. The postcode does not have to match up to the rest of your address.

We ask for a postcode when you register due to the nature of our work which limits the scope of Funding Central to organisations registered in England. Your postcode does not affect the location of your funding searches which is set by another field in the registration form.

If you are paying for your subscription once you get to step two of our registration form you will need to update your postcode here to the address that your credit or debit card is registered to.

My organisation is not registered in England is Funding Central for me?

Funding Central lists funding and finance opportunities for charities, voluntary organisations and social enterprises that are registered in England. If you are registered outside England try:

Funders

I'm a funder, how do I add a fund to the site or update existing funds?

If your fund is new to Funding Central please complete our Fund Information Template & FAQs and email it to us fundingcentralhelp@ncvo.org.uk.

If you would like to make changes to an existing fund get in touch fundingcentralhelp@ncvo.org.uk.

What about the Funder Zone?

The Funder Zone is an exclusive area of the site for grant funders, public sector commissioners and loan providers who provide funding to voluntary and community organisations, charities and social enterprises.

Through the Funder Zone you can:

  • Request to edit and add new information about your opportunities
  • View activity on Funding Central that relates to your programmes
  • Share information, hints and tips about your programmes
  • View user comments
  • Promote your events.

To access the Funder Zone you will need to subscribe to Funding Central.

About Funding Central

My organisation is registered outside of England can I still register?

NCVO supports the voluntary sector in England. Funding Central lists funding opportunities for organisations registered in England. If you are registered outside England try:

I am looking for funding for an individual. Where do I start?

Funding Central does not include funding for individuals but for voluntary and community organisations.

Can schools search for funding on Funding Central?

Funding Central is for all of civil society organisations so schools can use the website. When registering you can either select independent school or you may also want to register the school PTA or PTS.

Does Funding Central cover international funding?

Yes, we list local national and international funding opportunities available for charities, voluntary organisations and social enterprises registered in England.

Your Data - Privacy Policy

Privacy Policy

As part of NCVO, Funding Central adheres to NCVO’s privacy policy, details of which you can find here.

Requesting your data

As part of the new General Data Protection Regulation (GDPR) you can request a copy of the data Funding Central holds on you. To do this please email fundingcentralhelp@ncvo.org.uk with the subject heading ‘Request my data’

Deleting your account / data

To delete your account and all data Funding Central holds on you please email fundingcentralhelp@ncvo.org.uk with the subject heading ‘Delete my data’

Unsubscribing

As part of your subscription to Funding Central we send you an email with weekly funding updates, news and deadlines, which are tailored to your profile.

You can manage what you receive or unsubscribe to this funding information by logging in to your profile

If you have forgotten your password and need to access your profile you can request a password reset email here

Managing your profile

You can update your profile details including email address, password and your funding preferences by logging in to your profile

If you have forgotten your password and need to access your profile you can request a password reset email here